Terms of Service

Acceptance of Terms

By using the services of XENESIS, LLC, you agree to be bound by these terms of service. If you disagree, please do not use our services.

Description of Services

XENESIS, LLC provides Enterprise Consulting, Chatbot Development and Automation Services and these services are subject to the terms and conditions outlined in this document.

Use of Services

You agree to use our services legally and in compliance with all applicable laws.

Limitation of Liability

XENESIS, LLC will not be liable for any indirect, incidental, consequential, special, or exemplary damages arising from the use of our services.

Changes to Services or Terms

We reserve the right to modify or discontinue the services, as well as to update the terms of service at any time.

Cancellation Policy

To cancel a service with Elevate Labs, clients are required to notify us via email at contact@elevate-labs.ai. Cancellations must be made at least 30 days before the next billing cycle to avoid charges for the next period. No cancellation fees will apply. Refunds for cancellations will be handled on a case-by-case basis, considering the amount of service already provided.

Legal or Export Restrictions

Elevate Labs operates in compliance with applicable international laws and regulations. However, our services are not available in countries under US embargo or sanctions. Clients are responsible for ensuring that their use of our services complies with local laws.

Promotions Terms and Conditions

Currently, Elevate Labs does not offer promotions. Any future promotions will be subject to specific terms and conditions communicated at the time of the offer.

Transaction Currency

All transactions and payments for services provided by Elevate Labs are processed in USD via Stripe. Please ensure your payment method supports transactions in USD.

Refund and Dispute Policy

For refunds or to resolve disputes, please contact us directly at contact@elevate-labs.ai. We aim to resolve disputes amicably and efficiently. Refund requests submitted within 14 days of the transaction may be eligible for a full or partial refund, depending on the services already rendered.

Disclaimer and Limitation of Liability

The services and content provided by Elevate Labs are offered on an "as is" basis without any warranties of any kind. XENESIS, LLC, as well as its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, goodwill, or other intangible losses, resulting from your access to, use of, or inability to access or use the services.

Contact

For any questions regarding these terms, please contact us at contact@elevate-labs.ai.